www.hitc.vn Giải pháp Công nghệ Viễn Thông

Multichannel Communication Solutions

Convenient and User-Friendly

HITC offers multichannel communication solutions between businesses and customers, applying stable and effective solutions for both clients and enterprises:

1. Zalo Cloud
2. Zalo Official Account
3. Zalo Notification Service
4. Zalo Mini App
5. CS eTelecom

Platform Agnostic

The system is flexible and can operate independently across various platforms. You can easily make calls and finalize orders on all platforms and interfaces.

Outstanding Features

Enhance customer service quality with numerous standout features: smart routing, call monitoring and recording, ticketing, measurement & reporting, and more.

Cost Savings

No need to invest in purchasing equipment. Reduce the workforce required for operating the call center. Save 50% on telephone call costs to customers. Enjoy 100% free internal call charges.